Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 1, 2025
1. Introduction
Bahay Expert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- arrow_right Register for an account
- arrow_right Search or inquire about properties
- arrow_right Contact our agents or support team
- arrow_right Subscribe to our newsletter
This information may include your name, email address, phone number, address, and financial information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent on pages.
3. How We Use Your Information
We use the information we collect to:
- arrow_right Provide and maintain our services
- arrow_right Process your transactions and send related information
- arrow_right Send you technical notices and support messages
- arrow_right Respond to your inquiries and provide customer support
- arrow_right Send you marketing communications (with your consent)
- arrow_right Monitor and analyze trends and usage
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- arrow_right With Service Providers: We may share information with trusted third-party service providers who assist us in operating our business.
- arrow_right Legal Requirements: We may disclose information if required by law or to protect our rights.
- arrow_right Business Transfers: In connection with a merger, sale, or transfer of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- arrow_right Access your personal information
- arrow_right Correct inaccurate information
- arrow_right Request deletion of your information
- arrow_right Opt-out of marketing communications
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve personalized content. You can manage your cookie preferences through our cookie consent banner or cookie settings page.
Types of Cookies We Use
- arrow_right Essential Cookies: Required for website functionality (cannot be disabled)
- arrow_right Analytics Cookies: Help us understand how visitors interact with our site
- arrow_right Marketing Cookies: Used to deliver relevant advertisements
8. Your Rights
You have the right to:
- arrow_right Access your personal information
- arrow_right Correct inaccurate information
- arrow_right Request deletion of your information
- arrow_right Opt-out of marketing communications
- arrow_right Withdraw consent at any time
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you wish to delete your account and data, see our Data Deletion Instructions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
Email: privacy@bahayexpert.com
Address: Unit 402, High Street Tower 2, BGC, Taguig City, 1634 Metro Manila
Data Deletion Requests: View Instructions